Null Lines Pte Ltd · Singapore
Privacy Policy
How we handle the personal data you send through nulllines.digital, from the first enquiry onward.
The short version
This policy explains how Null Lines Pte Ltd handles personal data collected through nulllines.digital. It covers what we collect, why we collect it, how long we keep it, and how you can contact us about it. Null Lines Pte Ltd operates this website from 7 Siglap Drive, Singapore 456144.
We keep the wording plain on purpose. If a clause here is unclear to you, write to us at [email protected] and we will explain how it applies to your enquiry rather than leaving you to guess.
Information we collect
Two streams arrive: what you type, and what the browser sends on its own.
What you send
- Your name
- Email address
- Phone number, if you give one
- Company name, if relevant
- Your description of the project
only what the enquiry actually needs
What the site records
- Browser type and version
- Pages you view on the site
- Rough time of the visit
- Device and screen class
We do not collect more than is needed to respond to your enquiry and keep the site running.
How we use your information
Every record we hold has one job attached to it. Where that job ends, our use of the data ends too.
Replying to your enquiry and discussing a possible project
Contact details, project notes
Keeping the site working and reading how visitors move through it
Technical and usage data
Answering questions you raise about this policy or your data
Contact details
we don't sell your data, and we don't add you to a marketing list
We do not use your information for advertising or marketing lists without your consent, and we do not sell it to anyone. If you ask us to stop corresponding with you about a project, we stop, and the enquiry record moves to deletion.
Cookies and similar technologies
The site may use cookies and similar technologies to support basic functionality and to understand site usage. Details of the cookies used are set out in our Cookie Policy, which forms part of this policy. You can control cookies through your browser settings.
Blocking cookies may affect small parts of the site, such as remembering a preference during your visit. The pages you came to read stay available either way.
Read the Cookie Policy
Cookie preferences live in your browser, not on our side. Clearing them there resets the choice.
Sharing and disclosure
We do not share your personal data with third parties for their own marketing purposes. We may share it with service providers who help us operate the site or our business, such as hosting providers, and only to the extent needed for that purpose. We may also disclose information where required by law.
Who may see your data
- Hosting providers. They keep the site online and reachable.
- Email and collaboration tools. They carry the message once you send it.
- Public authorities. Only where the law obliges us to respond.
What we don't do
- Sell your details to data brokers.
- Hand your enquiry to another agency.
- Add you to a mailing list you did not ask for.
Retention
We keep enquiry information for as long as needed to respond to you and to manage any resulting relationship, after which we delete or anonymise it. Technical and usage information is kept for a limited period for site operation and analysis.
Where a project becomes a working relationship, records follow the ordinary course of that work and any legal or accounting duty attached to it.
Record
How long we keep it
Enquiries that do not lead to a project
Until the enquiry is closed and cleared
Enquiries that become a working relationship
For the relationship, plus any legal duty
Technical and usage records
A limited period, then deleted
if you ask us to delete an enquiry, we action it
Your rights
You may request access to the personal data we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details below. We will respond within a reasonable period and may need to verify your identity before acting on the request.
Ask for a copy
Tell us what the enquiry was about and roughly when you sent it. That is usually enough for us to find it without you digging through old emails.
Ask for a correction
If a name, phone number, or company detail was typed wrong, say which field it is and what it should read.
Ask for deletion
We delete or anonymise the record. Where a legal or accounting duty requires us to keep something, we tell you which part and why before we answer.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot promise absolute security, but we work to keep protections appropriate to the data we hold.
In practice that means limiting who inside the studio can open an enquiry, keeping access tied to individual accounts, and reviewing what we hold rather than letting old records accumulate.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page, and material changes will be reflected here.
This version was last reviewed on 20 October 2026. If we change how enquiry data is handled, the wording on this page changes with it rather than sitting in a separate notice.
Contact
For questions about this policy or to make a request about your personal data, contact Null Lines Pte Ltd using the details below. Requests about your data are handled alongside project enquiries.
Company
Null Lines Pte Ltd
Address
7 Siglap Drive, Singapore 456144
Phone
5625893373Working hours
Monday to Friday, 9:00 AM – 6:00 PM
say you're writing about your data and it reaches the right desk